We specialise in PrestaShop

PrestaShop
problems?
We fix them.

We repair, maintain and develop PrestaShop stores.

How we help

What needs fixing?

Open a service to see how we help.

Checkout, payments or the back office. We find the cause and agree on a repair.

Ongoing care and a technical contact who knows your shop.

A newer version. A tested process. Checks before launch.

New features, system integrations and changes to suit your operation.

Need help with speed or SEO?

Pricing

What does support cost?

One-off help, prepaid hours or ongoing maintenance.

One-off support

START

€100

1 hour of work

A specific minor repair, adjustment or configuration task.

What the package includes

One hour of work on an agreed task. Unused time does not carry over.

Additional approved work is billed in 15-minute increments at €90 per hour.

Request a repair

Ongoing tasks

Prepaid
hours

Choose your hours

Repairs, adjustments and advice as needed. No monthly commitment.

How you use your hours

Time is recorded in 15-minute increments, with a work log and remaining balance. The package is valid for 6 months.

Prepaid hours are not a monthly maintenance plan with a guaranteed intervention start time.

Choose 5 hours

Ongoing maintenance

VIP COMPLETE

From €700 /month

Typically €700 to €2,000 per month

Technical maintenance and support with an individually agreed scope.

What we agree together

Monthly capacity, maintenance, monitoring, adjustments and advice. A portion of unused hours carries over as agreed.

For monthly-plan clients, we guarantee that intervention starts within 24 hours when a fault prevents orders. This is not a guaranteed resolution time.

Discuss maintenance

All prices exclude VAT. We add 21% VAT to the price.

Full pricing and terms

A newer PrestaShop

Older version?
Time to move on.

We review your modules, theme and hosting. Then we prepare a backup, test the migration and check everything before launch.

Our migration process What to prepare first

How we work

Straightforward.
Practical help.

Get help

Describe the problem.

Send a link and a short brief.

We propose a solution.

We agree on the scope and price.

We get to work.

Only after your approval.

More from Blue System

What comes next?

A new store or more customers. We help with your next priority.

ShopStart

Need
a new online store?

A fresh PrestaShop store instead of further extending an ageing setup.

Explore ShopStart

Marketing by Blue System

Your store works.
Does it sell enough?

SEO, PPC, email marketing and conversion optimisation. We connect marketing to your business goals.

Marketing with Blue System

PrestaShop advice

Advice for your PrestaShop.

All articles

More questions?

Common questions.

Do you help with stores built by another supplier?

Yes. We first review the technical condition and agree on the handover scope.

Do I need a monthly plan?

No. One-off help and prepaid hours are available without a monthly maintenance plan.

Does START cover any repair?

START includes one hour of work. For more complex problems, we agree on the next steps and budget.

What information do you need?

Your store URL, a description of the issue and your contact details. Do not send passwords through the form.

Contact

What shall
we fix?

Send your store URL and a short description. We will get back to you.

Do not send passwords or your customers’ personal data here. We will use your contact details to respond to your request. How we process your data.

+420 777 259 674presta@bluesystem.cz

Mon–Thu 9:00–17:00 (Prague time)

Get help

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